Send us a message!
If you need help with your reservation, need support, or just want to say hi, feel free to get in touch with below.
Frequently asked questions
We will try answer some common questions!
What are the check-in and check-out times for the lodge?
Standard Check-in time is from 2pm - late
Standard Check-out time is by 10am
If you wish to have a late check-out or early check-in this maybe available based on other bookings for an additional charge.
Can I bring my pets?
We are pet friendly on campsites only, with managers approval, outside of peak season dates detailed below and we must know at the time of booking so we can allocate you on the correct site.
Current Peak Season Dates for Blockout of pets:
- 18th December to 8th February
- All Long Weekends
Sorry we don't allow pets to be left in the car for unit or cabins bookings.
What are your Bookings Terms and Conditions?
All DIRECT bookings are subject to our Terms and Conditions here -
www.anglers.co.nz/bookingconditions
If you booked via 3rd party - you may have a cancellation policy through them.
How can I cancel my booking?
All bookings cancellations must be done in writing - the relevant cancellation policy is actioned at the time of booking. Please familiarise yourself with your booking terms.
Do you allow change of mind bookings?
In most cases - no - please refer to your booking terms and conditions, or if booking hold off booking until closer to the time..
What is your deposit requirements?
For direct bookings in the future, we usually only ask for first night down as a deposit to confirm the booking.
If you book closer to the arrival date you maybe asked for a higher deposit.
How do I know that my reservation is confirmed?
You will get a confirmation when payment of deposit is made.
Where do I get the best price?
Booking directly with us you will get the best price!
Avoid booking by third parties as a lot of these companies commissions go off-shore!
Follow us to discover amazing stories
